Quality Home Consultants Logo
Quality Home Consultants Logo
Quality Home Consultants Logo

Meet our team

You have a high expectation for in-depth inspections on your home, and we have a high expectation of our inspectors. Quality Home Consultants has a hands-on selection process for our inspectors; which means we do not allow just anybody with a license into your home unless we put them through our rigorous screening and training procedures.


Quality Home Consultants also maintains a high standard for our office team. Our office personnel are always courtieous, professional, thorough, and punctual. With a focus on customer satisfaction, we maintain high standards from the inital contact, to the final closeout.

Read about our team below to see how we retain and keep our clients through professionalism and statisfaction.

Jim Rauland
QHC Owner

Jim Rauland not only owns Quality Home Consultants, he is also a North Carolina Registered Pest Technician, Licensed Contractor, and Home Inspector. He has completed over 6,000 inspections since obtaining his Home Inspector license in 1998. When not enjoying life with his wife Jennifer and children, Miranda, DJ, Carter, and Kennedy, he enjoys his hobbies of fishing, saltwater fish tanks, and studying for a future pilot’s license.

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Jennifer
QHC Co-Owner

Jennifer is a WNC native. After leaving the area for some traveling, she attended college at UNCW and WCU earning degrees in Medical Anthropology and Psychology then settled back here in the beautiful mountains. Not long after, Jennifer and Jim met. They worked together to grow Quality Home Consultants as a business, and after marrying, they grew their family of four to a family of six. While she enjoys being in the office to assist agents and clients, most of her time is spent with Carter and Kennedy. Jennifer enjoys hiking with her family and sneaking away to the beach any chance she gets!

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Justin Berger
QHC Inspector

Justin has been inspecting residential homes, multi-family buildings, and commercial properties since 2013. He brings over 22 years of construction experience with every inspection and takes a lot of pride in providing his clients a thorough and honest inspection. Justin has a beautiful family which includes his wife, daughter, and one crazy but lovable dog. When he is not covered in spiderwebs from squeezing into tight crawlspaces, he enjoys spending time with family and friends, smoking meats, and cheering on his Carolina Panthers!

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Chris Gibson
QHC Inspector

Chris was born in Lincolnton, NC and attended Afton Vo-Tech. He received his Mason’s and General Contractor’s license and minored in business at Tulsa University. He later managed a steel mill in Hickory, NC for 18 years then later switched to home inspections, receiving his license in 2014.

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Dennis Williams
QHC Inspector

Dennis Williams lives in Marion, NC and studied engineering at North Carolina State University. He is also currently active with Foundation Specialty, Inc. conducting construction such as pouring cast-in-place concrete walls, where he has been self-employed for 20+ years. In his time off, Dennis enjoys time with his two daughters, Ciera and Abbie, fishing, drag racing, and saltwater fish tanks.

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Jeff Tillery
QHC Inspector

Hello my name is Jeff Tillery, I am married to my wonderful wife Sheena and we have three beautiful children, Garrett, Grace and Griffin. After earning a degree is turf management and spending over 20 years in the golf course industry I began searching for a new direction in my career. My interest in home inspections began during several construction jobs I was involved in during my time as a golf course manager and during construction of my own homes. I was fascinated in how a home and all of it’s components performed and that remains the same today. I have been a licensed home inspector for 3 years now and have completed several hundred inspections. Over the years, there has been one thing missing from my business and that is not having a team behind me to share my thoughts and learn new things about the home inspection industry with. Quality Home Consultants provides the supportive, engaging environment I have been missing and I am thrilled to be part of their team. I look forward to working with you in the future.

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Chris Brown
QHC Inspector

Chris Brown has been a home inspector since 1996, with over 4,100 inspections completed. He obtained a BS / BA degree from Franklin University in 1970 and served in the United States Army from 1970 to 1972 working at the Pentagon. His experience is extended with over 20 years of work in various construction trades, mostly carpentry. He is happily married to his wife Alice in which they had two daughters and one son. When he isn’t spending time with his family (including his seven grandchildren!) his interests include antique cars, old farm tractors, historic buildings, travel and camping, hiking, cooking, baseball, music, and trivia.

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Brandi
QHC Client Coordinating Specialist

Brandi is a Hendersonville native and a graduate of UNC Chapel Hill.  She is married to her high school sweetheart Josh and their only “child” is their shelter mutt Zeke.  Brandi has been with QHC since April 2016.  She loves interacting with clients and agents on a daily basis and her goal is to help make scheduling your home inspection as easy as possible.   When she is not in the office, she enjoys hiking and cheering on the Tar Heels.

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Charlene
QHC Client Relations & Growth Management Specialist

 Charlene was raised in San Diego, California and later in life traveled the world starting from living in Okinawa, Japan for three-and-a-half years. She earned degrees in criminal justice and early childhood development from college and maintains her black belt status in the Tang Soo Do martial arts. She had a career in law enforcement starting in 1999 until 2014, spending the majority of her tenure in 911 emergency dispatch. She has been living in Western North Carolina since 2007 while happily married with three children: Desiree, Ethan, and Jerrick. When she is not working, she enjoys teaching Karate to Henderson County’s youth and maintains a healthy involvement inside her community.

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Quality Home Consultants


P.O. Box 583


Mountain Home, NC 28758

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“I have used and recommended Quality Home Consultants for many years.  Brandi and Charlene are wonderful working with my clients scheduling needs and sending report results out in a very timely manner.  The home inspection reports are very detailed with many pictures to reference items / conditions about the property which my clients find extremely helpful.”

Melinda Splain
The Buyer’s Agent of Asheville